Most Expected Essay Topics for SBI CBO 2026 (Based on Past Exams)

How SBI Chooses Essay Topics (Important Insight)

SBI never asks random topics.

Every year essays come from actual situations an officer faces — not academic debates.

That means:

  • Not philosophical topics
  • Not abstract literature topics
  • Not heavy economics theory

Instead 👉 practical banking + society intersection

So prediction is possible — if we understand the pattern.


Pattern Observed in Previous SBI CBO Exams

SBI repeatedly focuses on 4 domains:

  1. Banking System & Customer Handling
  2. Financial Inclusion & Social Responsibility
  3. Digital Banking & Technology
  4. Economy affecting common people

So 2026 topics will again revolve around these.


🔥 Category 1: Banking & Customer Service (Highest Probability)

These are SBI’s favorite because CBO directly handles customers.

Most Expected Topics

  • Role of bank officers in customer grievance handling
  • Importance of trust in banking relationships
  • Ethical banking practices in modern banking
  • Balancing business targets and customer service
  • Handling stressed customers in public sector banks
  • Importance of financial awareness among customers
  • Customer centric banking vs profit oriented banking

👉 These test maturity, not knowledge.


🔥 Category 2: Financial Inclusion & Social Banking

SBI’s identity is nation-building — essays often test this mindset.

Most Expected Topics

  • Financial inclusion as tool for economic equality
  • Role of banks in rural development
  • Banking services for elderly and differently abled customers
  • Role of banking in women empowerment
  • Jan Dhan to digital payments — journey of inclusion
  • Credit access for small businesses
  • Banking the unbanked population

👉 These topics reward balanced and humane writing.


🔥 Category 3: Digital Banking & Technology

Almost guaranteed area every year.

Most Expected Topics

  • Digital banking vs human banking
  • Cyber security awareness among customers
  • Impact of UPI on banking behaviour
  • Technology improving customer experience
  • Challenges of digital banking adoption in rural areas
  • Artificial Intelligence in banking operations
  • Risk of over-dependence on technology in banks

👉 SBI expects practical understanding, not technical jargon.


🔥 Category 4: Economy & Everyday Banking

Moderate probability but very scoring.

Most Expected Topics

  • Role of banks in economic stability
  • Inflation and its impact on common customers
  • Responsible lending and credit discipline
  • NPAs and recovery culture
  • Savings habits in modern society
  • Financial literacy and responsible borrowing

Topics SBI Rarely Asks

Avoid spending time here:

❌ Pure political topics
❌ International relations debates
❌ Abstract philosophy
❌ Climate theory essays
❌ Academic economics models

SBI prefers branch-level reality topics


How to Prepare Smartly (Instead of Mugging Essays)

Don’t memorize essays.

Prepare frameworks:

Universal Essay Structure

  1. Situation (Why issue exists)
  2. Impact on customer/bank
  3. Officer’s role
  4. Balanced solution
  5. Practical conclusion

If you master this — any topic becomes manageable.


Bank Whizz Tip

The examiner is a senior banker.

He checks:

“Will this person handle customers responsibly?”

Not:

“Does this person know difficult English words?”


Final Advice

Prepare 20 frameworks
Not 200 essays

That is how toppers write confidently in 30 minutes.