LIC AAO 2023
Insurance companies face numerous challenges that must be overcome to achieve higher growth. These challenges include regulatory hurdles, rapid technological advancements, increasing competition, shifting customer preferences, and changing demographics.
The proliferation of fintech startups and other new entrants has also intensified competition, requiring traditional insurers to innovate and differentiate themselves from the competition. As customer preferences evolve, insurers must offer more personalized and convenient experiences, leveraging customer data analytics and multi-channel interactions. Furthermore, the aging population presents new challenges, as older customers have different insurance needs than younger ones, and long-term care must be addressed.